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Shipping Rates: 

  • All orders are shipped USPS priority
  • Standard shipping for jewelry (0-5lbs) $3.00
  • Standard shipping for clothing/larger items $5.00-$10.00
  • Expedited shipping rates available at check out $6.90-$9.90

Local Pickup:

Yes, we offer local pickup at our storefront which is located at 251 Park Avenue in Rochester, NY! If you are local to Rochester, NY you can choose local pickup at checkout. You will receive an email with instructions for pickup when your order is ready!

Return Policy:

We offer exchanges or store credit within 14 days of purchase/ receiving your order.

We do not offer returns or exchanges on in store vendor items (highlighted in pink).

All sale items are final sale. We do not accept returns or exchanges for sale items.

In store returns or exchanges: Please bring the item along with proof of purchase

To initiate an online exchange please email figgystudioandshop@gmail.com with your order number and any additional information. 

We always offer free repairs on jewelry. Please include a picture of the damaged item in your email.