FAQ


Natural Cleaning Remedies:

Cleaning fine/sterling silver- To clean fine silver plated jewelry, mix 3 parts baking soda and 1 part water. Take a cloth and rub on jewelry to brighten silver. Rinse with water and dry.

Cleaning CopperEach copper piece is coated in a clear protectant. Overtime, with long-term wear your piece may begin to darken. This is a natural process for copper metal. To brighten your copper jewelry, pour vinegar into a glass or plastic bowl and submerge your copper jewelry in the vinegar. Add some salt for a deeper clean and leave the copper to soak for 15 to 20 minutes. When you take it out, your copper should be sparkling! Give it a good rinse to wash off all the vinegar and then dry it with a soft cloth.

Cleaning 14k Gold- 14k gold jewelry typically does not tarnish or change color. To clean your piece, you can use a jewelry cloth to polish and brighten or use a toothbrush and dish soap to scrub.

Cleaning Brass: Overtime brass metal will tarnish or darken. The first natural cleaner for brass is ketchup. Yes, ketchup. The mild acid in tomatoes removes tarnish and dirt from brass. Rub ketchup onto your brass item with a soft cloth, rinse with warm water and then dry thoroughly.


What if my ring needs to be re-plated?

Sometimes your plated ring will need to be re-plated down the road after lots of everyday use. If your ring needs to be re-plated, email us at figgypuddingart@gmail.com and we will send you instructions on how to get it to us for re-plating!

What is fine silver plated jewelry?

Fine silver is 99.9% pure silver. In this form metal is beautiful but suffers from minimal tarnish. Generally it is too soft and malleable for many uses, including most jewelry. Instead fine silver is alloyed with copper to create sterling silver which is 92.5% pure silver and 7.5% copper. Our gemstone jewelry collection is made with a base of copper and heavily plated in fine silver. 


What is electroforming?

 Electroforming is a unique art form in the jewelry world. The free form technique involves building layers of copper metal around a hard surface. The metal is manipulated around the gemstone to create an organic, raw aesthetic. Take a more in depth look at the electroforming process!

 

Shipping Rates: 

  • All orders are shipped USPS priority
  • Free shipping on all orders $90 and up
  • Standard shipping for jewelry (0-5lbs) $3.00
  • Standard shipping for clothing $5.00
  • Expedited shipping rates available at check out $6.90-$9.90
  • International shipping is available, see check out for rates

Return Policy:

We offer returns or exchanges within 14 days of receiving your order. We will not cover shipping costs for returns or exchanges but you may return your order for an exchange or a refund to the original payment method. 

To initiate a return or exchange please email figgypuddingart@gmail.com with your order number and any additional information. 

If there is unexpected damage to your item, please contact us within 7 days of receiving your order for a refund or a free repair. Please include a picture of the damaged item in your email.